Data Privacy and Cookies Policies
MES Automation respects your right to privacy. The following policy we hope will answer any questions you may have regarding customer information, how it is collected, controlled and protected. MES Automation follows all applicable laws regarding data privacy protection and data security. The ultimate goal of information collection is to improve service and support to customers.
Personal Information
MES Automation will not collect any personal data about you (e.g. your name, address, telephone number or email address) unless you choose to voluntarily provide us with it (e.g. registration, surveys, etc.)
MES Automation is the sole owner of the information collected on our websites. Under no circumstances will we share your customer information with anyone other than those directly involved with the purchase and shipping of your order, and unless you give us explicit permission to do so.
We may use your email address to notify you about special offers and promotions that you have been selected to participate in as a registered customer. You can refuse this service.
Non-personal data collected automatically
When you access our website, we may automatically (i.e., not by registration) collect non-personal data (for example, type of Internet browser and operating system used, the IP address, the domain name of the website from which you you came, number of visits, average time spent on the site, pages visited). We use this data to monitor web interaction, analyze trends, improve performance and content, and study customer needs more closely. This will be carried out in accordance with the applicable data privacy protection legal framework.
Purpose of Use
When you provide us with your personal information, we generally use it to respond to your inquiries, process your orders or provide you with access to specific information or offers. Also, to improve our relationship with you:
- We may store and process personal data and share it with our affiliates and partners to better understand your business needs around the world and how we can improve our products and services.
- We (or a third party on our behalf) may use personal data to contact you about an offering from MES Automation or Partners in support of your business needs or to conduct online surveys to better understand our customers' needs.
If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or trade your personal data to third parties.
Purpose Limitation
MES Automation will collect, use or disclose personal data provided by you online only for the purposes described to you, unless the disclosure:
- Is necessary to prepare, negotiate and execute a contract with you,
- It is required by law or the competent government or judicial authorities,
- It is necessary to establish or preserve a legal claim or defense,
- It is necessary to prevent fraud or other illegal activities, such as voluntary attacks against MES Automation IT systems.
What type of cookies does MES Automation use?
In general, our cookies perform up to three different functions:
1. Essential Cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access “registration or subscription only” pages. If a subscriber chooses to disable cookies, the user will not be able to access all of the content that a subscription entitles them to.
2. Cookies Performance
We use other cookies to analyze how our visitors use our websites and to monitor web performance. This allows us to deliver a high-quality experience by personalizing our offering and quickly identifying and resolving any issues that arise. For example, we may use performance cookies to track which pages are the most popular, whose method of linking between pages is most effective, and to determine why some pages are receiving error messages. We may also use these cookies to highlight articles or services on the site that we think will be of interest to you, based on your use of the website.
3. Functionality Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the hassle of typing your username each time you access the site, and remember your personalization preferences, such as the regional edition of the website you want to see when you log in.
We also use functionality cookies to offer you better services, such as allowing you to watch a video online.
We also use or allow third parties to serve cookies that fall into the three categories above. For example, like many companies, we use Google Analytics to help monitor our website traffic. We may also use third-party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with the terms and conditions and copyright policy.
Can a website block user cookies?
As we have explained above, cookies help you get the most out of our websites.
However, if you wish to disable our cookies, please follow the following instructions from major browser providers:
- Instructions for Microsoft Internet Explorer 9.
- Instructions for Mozilla Firefox.
- Instructions for Google Chrome.
- Instructions for Apple Safari.
Please remember that if you choose to disable cookies, certain sections of our website may not function properly.
Links to other websites Website
The MES Automation website contains links to other websites. MES Automation is not responsible for the privacy practices or the content of other websites.
Questions and Comments
MES Automation will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about MES Automation Web Security and its Privacy Policies (for example, to review and update your personal data), please click "CONTACT US" in the upper right corner of this window, and select the link info@mesautomation.com . As the Internet matures, so will our web security and Privacy Policies. We will post changes to our Web Security and Privacy Policies on this page. Please check this page regularly to stay up to date.
Consent
By visiting the MES Automation website, you accept the practices described in the privacy notice and your visit and any dispute over privacy is subject to this notice.
Terms of Use
Do we track whether users open emails?
Our emails may contain a "Web beacon" (single pixel) that tells us if emails are opened and verify clicks through links in the email. We may use this information for purposes including determining which of our emails are most interesting to users, to see if users who cannot open our emails wish to continue receiving them.
Security
To protect personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, MES Automation uses technical and organizational security measures.
Quality policies
MES AUTOMATION is committed to a quality system focused on the solutions we provide to our customers through superior quality products and rapid customer support services, technical expertise and alliances with world-class suppliers that have leadership in the industry.
Quality Principles
We are constantly updating Technology, maximizing benefits through the implementation of practical and easy-to-use solutions that help achieve, in the shortest possible time, the return on investment. We develop human talent by directing it towards the permanent search for operational excellence.
Quality objectives
- Listen to our customers and achieve lasting improvement in their satisfaction.
- Master the technologies and continually improve our processes, products and services that are part of the MES Automation Quality system.
- Periodically evaluate our Quality System to achieve substantial improvements that lead us to achieve ISO-9001 certification.