Is your Andon, Batch, or MES still providing value?
When an industrial application becomes unreliable, the plant starts operating around the system, not with it. It detects signs of deterioration before they become downtime, incorrect data, or cybersecurity risks.
Signs that your app needs specialized support
An industrial application doesn't deteriorate suddenly. It usually starts with small symptoms that production, IT, engineering, or maintenance eventually normalize.
Traders return to paper
Manual capture appears when the system is slow, fails, or ceases to inspire confidence in the user.
Reports are no longer used
The data exists, but it is not reliable, complete, or useful for making operational decisions.
The system becomes slow.
Overloaded servers, heavy databases, unnecessary screens, or unmaintained architecture.
The incidents are recurring
Restarting may restore operation, but it does not correct the root cause of the problem.
There are uncontrolled recipes
In Batch systems, duplicate or unnecessary variants make the application heavy and vulnerable.
You depend on a single person
When only someone internal knows what to touch, what to restart, or what to avoid, operational continuity is compromised.
There is a fear of updating
Not applying patches, hotfixes, or service packs can open up cybersecurity risks and obsolescence.
There is no technical visibility
Without review of logs, alarms, warnings and performance, failures are detected when they have already affected the operation.
The problem isn't just that the software fails.
The real risk arises when the application ceases to be reliable, secure, and useful for daily operations.
- ✓ Less confidence in plant data.
- ✓ More manual labor and parallel processes.
- ✓ Greater exposure to unplanned strikes.
- ✓ Less control over updates and cybersecurity.
Industrial Software Application Support and Maintenance Program
MES Automation helps keep industrial applications such as Andon, Batch, MES, and traceability stable, secure, and functional. The service combines technical support, preventative maintenance, root cause analysis, cybersecurity, and continuous improvement.
How the initial audit works
Before assuming support, MES Automation reviews the actual state of the application to define risks, priorities, and technical actions.
Infrastructure and performance review
Servers, capabilities, execution environment, system load, stability, response times, and potential bottlenecks.
Analysis of the actual use of the application
How it's used by operators, supervisors, maintenance, engineering, and IT. Which functions are used, which are avoided, and which reports truly add value.
Technical diagnosis of logs, alarms and vulnerabilities
Review of warnings, recurring alarms, historical errors, pending patches, service packs, remote access, and cybersecurity risks.
Support and continuous improvement plan
Definition of criticalities, response times, ticket tracking, corrective actions, preventive maintenance, and opportunities for improvement.
“When your industrial application becomes unreliable, the plant starts working around the system.”
With MES Automation, you can work with him again.
Detect risks before they affect your operation.
Request an initial audit and find out the current status of your Andon, Batch, MES, traceability, or other critical industrial application.
Request initial audit